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Contact Us

Whether it’s about one of our products or an interest in our company — your input is important to us. If you haven’t already, please search our frequently asked questions section for information that might answer any of your questions, otherwise fill out this email form or call one of the help-line numbers below to start a conversation. 

SKU

The best before date can be found on the back of any Hill's® product. When filling out the date, use all 8 digits.

The UPC can be found on the back of any Hill's® product. When filling out the UPC code, use the last five digits of the number provided.

Please fill out any mandatory entry fields before submitting.

Help Lines

Veterinary Consult Service (VCS)

Even the most knowledgeable experts have questions. Our free consultancy service for veterinary professionals is prepared to answer any questions about selecting the right Hill’s pet foods for your patients.

Learn more

VIP Market Staff Feeding Program

For questions about your VIP Market order or delivery.

Monday - Friday

7AM - 7PM CT

1-866-655-8175

Hill’s to Home Support

For any support related questions related to the Hill's to Home experience.

Monday - Friday

7AM - 7PM CT

1-800-235-6877

Customer Support Center

For questions about your clinic’s orders or delivery.

Monday - Friday

7AM - 7PM CT

1-800-354-4557