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How Hill's is responding to Coronavirus and supporting the animal care industry.

The world is experiencing unprecedented times at the moment. Although there may be changes occurring in your practice, there are effective ways to adjust to it. Click on the links below for information and advice from experts on coping with unforeseen situations in the profession.

Are pets at risk of contraction?

Many pet owners may be worried that their pet is at risk of contracting COVID-19. At this time, there is no evidence that pet dogs, cats, food, or food packaging have been a source of infection. Here are some insights from the World Small Veterinary Association (WSAVA) on COVID-19 and what it means for pets.




Even though social distancing during this current situation is vital, many companion animal practitioners must still meet clients. Both the American Veterinary Medical Association (AVMA) and the American Animal Hospital Association (AAHA) offer up-to-date advice on safely accommodating the current situation.


Updates from the AVMA
Updates from the AAHA

Day-to-day safety practices

The Occupational Safety and Health Administration, OSHA, has published their safety standards for professionals. Here are ways to keep your practice safe during the crisis, including managing sanitation and protective gear.



Measures taken by Hill’s

Hill’s is actively taking measures to reduce any potential risk of spreading the coronavirus, advocating for all employees to work from home and connect through digital communication tools.

There has been no effect on manufacturing, ordering, receiving or shipping operations, and we are committed to the continuous provision of products to you during this time.

In light of the current crisis, we’re holding a series of webinars on dealing with the unexpected in your practice. Experts and world-renowned speakers in their fields offer insights and advice on unforeseen situations.

Webinar Opportunities: What you need to know about COVID-19

Dr. Michael Lappin, DVM, PhD, DACVIM is a Professor of Infectious Disease in the Department of Clinical Sciences. Watch as he discusses his work and how it relates to recent headlines. 


Watch now 


Hills @Home is fun, fast, practical education for the entire VHCT. It is a virtual, 3.5 hour education event on numerous aspects of weight loss and management in pets given by respected KTLs and including a live Q&A with the experts at the end. 

It takes place June 4th, from 1:30 – 5:00 PM. 


To register and get more information, visit

Continuing education

With many conferences and classes being canceled, many veterinary professionals are looking for educational opportunities. We have created an online resource hub that provides dozens of hours of approved RACE CE opportunities across many topics.


Browse topics


To keep you safe this year, we brought the Hill’s Global Symposium to you! Watch the seminars online and see how Hill’s is staying a step ahead of your patient’s urinary issues. 


Watch the seminars

Veterinary professional support

We are working to serve your clinic within governmental guidelines, and to minimize disruptions to your supply chain or deliveries.


We are also happy to adjust to your needs, be it updated hours, curbside pickup, or through one of our home delivery services designed exclusively for veterinary clinics. Reach out to your territory manager for more information.


Since COVID-19 has affected so many veterinary professionals, we’ve partnered with National Association of Veterinary Technicians in America (NAVTA) and the American Veterinary Medical Foundation (AVMF) to launch a $200,000 COVID-19 Disaster Relief Grant program for veterinary technicians, nurses and veterinary. To learn more go to :


If you have any questions, our free consultancy service is prepared to answer any questions you may have about nutrition or resources during this time.

Community support

Through our Food, Shelter & Love program, Disaster Relief Network and in conjunction with our animal welfare partners, we are working to provide pet food and financial support to animal shelters and community organizations around the country.


Learn more about our efforts


We want to make a difference at every level, which is why the #SafeHands effort by Colgate-Palmolive is actively working with the World Health Organization (WHO) to help stop the spread of COVID-19 worldwide. 


See details

Our commitment to quality remains the same

We are a pet food company based in science, transparency, and responsibility. While these times may be uncertain, you can rest assured that we will continue to provide consistent, reliable nutrition with your pet’s best interests in mind.


Science keeps us all a step ahead.


If you have any questions, our customer service team is prepared to answer any questions you may have about nutrition or resources during this time.