Contact Us

You have questions. We have answers.

Everything from company and product information to purchasing help and storage tips - it's all conveniently located in our list of Frequently Asked Questions, one of the more popular pages of HillsVet.com. You're likely to find the answers you need there, but please feel free to contact us if you still need help. We're here to assist you.

Contact Hill’s® Veterinary Consultation Service

Answers you need. Reliable, fast and free.

Hill’s® Veterinary Consultation Service (VCS) provides total case management, nutritional counseling and product support, offering dependable answers and new insights to disease management and clinical nutrition applications. It’s free to all veterinarians and their health care team members in the U.S. and Canada.

Contact Hill's® VCS by Phone

For case consultations: Hill's® Veterinary Consultation Service can be contacted at 1-800-548-VETS (8387) 8 a.m. - 5 p.m. Central Time, Monday - Friday.

Live Chat with VCS

Launch a live chat session with VCS.

Contact VCS Online

Use our online form to submit your questions and consultations

Contact Hills® VIP Market Staff Feeding Program

Contact a VetSource™ Representative by Phone

For questions about your VIP Market order for your own pet, please contact a VetSource Representative at 1-866-655-8175 7 a.m. - 7 p.m. Central Time ,Monday - Friday.

Contact Hill’s® Customer Support Center (CSC)

Contact CSC by Phone

For questions about your clinic’s orders or delivery, Hill’s CSC department is here to help. Please contact Hill’s CSC at 1-800-354-4557 7 a.m. - 7 p.m. Central Time, Monday - Friday.

Live Chat with CSC

Launch a live chat session with VCS.

Questions for Hill's®

Have questions about Hill’s or need information or insight? Hill’s Consumer Affairs department is here to help.

Contact Hill's® by Phone

Clients with questions may contact Hill's® Consumer Affairs Department at 1-800-445-5777 8 a.m. - 5 p.m. Central Time, Monday - Friday.

Hill's® Pet Nutrition, Inc.

ATTN: Consumer Affairs
P.O. Box 148
Topeka, KS 66601-0148

Contact Hill's® Online

Use our online form to submit your questions.

Live Chat with Consumer Affairs

Launch a live chat session about your questions with our Consumer Affairs Department.