Contact Us

You have questions. We have answers.

Everything from company and product information to purchasing help and storage tips - it's all conveniently located in our list of Frequently Asked Questions, one of the more popular pages of HillsVet.com. You're likely to find the answers you need there, but please feel free to contact us if you still need help. We're here to assist you.

Contact Hill’s® Veterinary Consultation Service

Answers you need. Reliable, fast and free.

Hill’s® Veterinary Consultation Service (VCS) provides total case management, nutritional counseling and product support, offering dependable answers and new insights to disease management and clinical nutrition applications. It’s free to all veterinarians and their health care team members in the U.S. and Canada. For more information about VCS and how to submit a case, please visit our VCS page

Contact Hill's® VCS by Phone

For case consultations: Hill's® Veterinary Consultation Service can be contacted at 1-800-548-VETS (8387) 8 a.m. - 5 p.m. Central Time, Monday - Friday.

Live Chat with VCS

Launch a live chat session with VCS.

Contact VCS Online

Use our online form to submit your questions and consultations

Contact Hills® VIP Market Staff Feeding Program

Contact a VetSource™ Representative by Phone

For questions about your VIP Market order for your own pet, please contact a VetSource Representative at 1-866-655-8175 7 a.m. - 7 p.m. Central Time ,Monday - Friday.

Contact Hill’s® Customer Support Center (CSC)

Contact CSC by Phone

For questions about your clinic’s orders or delivery, Hill’s CSC department is here to help. Please contact Hill’s CSC at 1-800-354-4557 7 a.m. - 7 p.m. Central Time, Monday - Friday.

Contact Hill's to Home Support by Phone

For any support related questions related to the Hill's to Home Experience, please all us at 1-800-235-6877.

Pet Parent Questions for Hill's®

Contact Hill's® Online

We are happy to assist pet parents in any questions they have around our food. Find all contact information on our new Contact Us page on Hillspet.com.